Note: The below text is translated from the related french page. In case of divergence, the french text prevails.

Article 1. General

Wizard is the commercial name of Wizard Cloud Marketing S.à r.l. company with a share capital of 12000 Euros whose registered office is located at 3 Rue Pierre Witry, 8044 Strassen, Luxembourg registered with the Trade and Companies Register of Luxembourg under the number B221948. Wizard attaches great importance to the protection and respect of your privacy. The following description aims to inform you of our practices regarding the collection, use, and sharing of the information that you are required to transmit to us through the various services that Wizard provides on its Web and Mobile platforms. These services include, among others and in a non-exhaustive manner, its online sales sites, of which this site is a part, and its decision-making tools in the field of the purchase and sale of products.

Article 2. Collection of information

We collect information when you use one of our services on this site or when you contact us by email, instant messaging or telephone. Among other things and without being exhaustive, data concerning you is collected when you register on our site, when you log in to your account, make a purchase, participate in a contest, or in a survey and / or when you disconnect . This personal data is likely to be able to identify you. The information collected and stored is:

  • Your name
  • Your first name
  • The name of your company, VAT number
  • Your mailing address
  • Your email address
  • Your phone number
  • A copy of your exchanges with customer service or multimedia support, including any attachments communicated during these exchanges
  • A copy of your publications (comment, product review, response to surveys and contests)
  • Details of your orders and wish lists of products
  • Information on the computer equipment you use (computer, tablet, smartphone), the type and version of the browser used
  • Information about the network from which you are connecting, such as the IP address.
  • Search keywords
  • Your date of registration for one of our services
  • The pages you have visited

Section 2.1 Comments

When you leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After validation of your comment, your profile photo is publicly visible next to your comment.

Section 2.2 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Website visitors can download and extract all location data from images on the website.

Article 2.3 Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that site. website.

Article 3. Use of information collected

The data collected is used for:

  • Improve our services
  • Personalize your user experience
  • Provide you with promotional offers, marketing messages
  • You present personalized advertisements
  • Improve the quality of customer service we provide
  • Execute the contracts concluded with you
  • Contact you
  • Administer a contest, a survey
  • Give you access to the services to which you are entitled
  • Ensure proper compliance with our terms of use, our privacy policy and applicable legislation
  • Inform you of any changes to our terms of use, our privacy policy

Article 4. Retention of your data

The duration of the conversation of your personal data depends on the type of data:

  • Your financial transactions are stored for a period required by applicable accounting and tax law
  • Content type data (comment, review, response to surveys and contests) are kept indefinitely but anonymized in the event of closure, blocking, suspension of your account
  • The data collected other than those mentioned above are stored for two years after the closure of your account or five years after your last use of our services.

Article 5. Communication of your personal data

We are the sole owners of the information you provide to us. Your personal information is not sold, exchanged or communicated to a third party without your consent except for the information necessary to carry out the activities incumbent on online sales. This information (including order details, billing and delivery address) is provided to our subcontractors for product storage and order preparation, delivery and payment management. Payment information is processed directly by the payment gateway. The privacy policy of said platform is binding on you. We may also release your personal information when required to do so by law, or when in good faith we believe it is necessary to protect the rights, property, and safety of Wizard, its customers, and more. usually any third party.

If you request a password reset, your IP address will be included in the reset email.

When you leave comments on the site, we check them through an automated external spam detection service.

Article 6. Protection of information

We make every effort to preserve the security of your personal information in this case through state-of-the-art security measures. We protect both information transmitted online to our contractors through encryption and offline information. Only employees who need to perform work that absolutely requires your personal data have access to it. The servers used to store your personal information are kept in a secure environment located in Europe.

Article 7. Your rights over your personal data

In application of the applicable law, you have a right of access, erasure, rectification, opposition, portability of your personal data. You also have the right to limit the use of your personal data.

You can exercise these rights directly through the contact form accessible on the site.

Section 8. Cookies

Wizard applies the EU Cookie Directive. In accordance with the legislation in force, the cookies on our sites are only used when necessary. They are used to improve access to our services and generally the user experience. However, this use of cookies is in no way linked to personally identifiable data.

If you leave a comment on our site, you can choose to save your name, email address and website in cookies. These are for your convenience so you don't have to re-enter your details when leaving another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, login cookies will be deleted.

Article 9. Unsubscribe

You can at any time request the unsubscription of newsletters and other marketing campaigns made by email through the contact form accessible on the site.

Article 10. Contact

For any question or request relating to this privacy policy, you can contact us through the contact form available on the site.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include data that we are obliged to keep for administrative, legal or security purposes.

Article 11. Consent

By using our services, you signify your agreement and consent to the practices described in this privacy policy.

Article 12. Settlement of disputes

Information on online dispute resolution pursuant to Art. 14 par. 1 of the RLL (Online Dispute Resolution):

The European Commission allows consumers to resolve disputes online on one of its platforms, in accordance with art. 14 par. 1 of the RLL. The platform (https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=FR) acts as a site where consumers can try to settle disputes outside of court arising for purchases of goods or services online.